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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ronald Waugh

December 1, 2025

5  out of  5
rating by Ronald Waugh
"State Farm always goes the extra mile to make sure that you are satisfied with the insurance services you are getting, this is a great plus in my book! Ron Waugh, London, Ohio"
We responded:
"Thank you so much Ron. It has been a pleasure serving you for your insurance policies for the past 20 years. "
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Robert Griglik

December 1, 2025

4  out of  5
rating by Robert Griglik
"We have Home and auto ins. and if we have ever had any questions, Matt Breakey Agency has been right there to answer them. Nice people and good people to deal with. Try them, you just might be pleasantly surprised."
We responded:
"Thank you for your review Robert! We appreciate your feedback and are glad to know you had a positive experience with our State Farm team. If there is anything we can do to make your insurance experience 5 star, please let us know!"
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Stev for you

November 20, 2025

5  out of  5
rating by Stev for you
"Tyler did a great job helping to answer my policy questions. I originally called in to update my auto policy but I ended up getting a great deal by bundling homeowners insurance and life insurance. He was super easy to work with and very knowledgeable with providing solutions and simplifying the process. Thank you for your support and assistance Tyler! YOU ROCK"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Matt Sisk

November 17, 2025

5  out of  5
rating by Matt Sisk
"This team is the best! Julia and Tori are always quick to respond and overall great to work with. I appreciate these guys very much!"
We responded:
"We appreciate your review Matt! We are delighted to know you had a great experience with Julia and Tori. If you ever need any assistance in the future, please let us know!"
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Amanda Farrington

October 10, 2025

5  out of  5
rating by Amanda Farrington
"I had the unfortunate incident of having a rock hit my windshield. I choose to have Safelite replace my windshield. It was nothing but a disaster with Safelite. When I couldn't get a hold of Safelite through the 1-800 I notified the wonderful staff at Matt's office. Tyler and Julia have gone above and beyond to get me taken care of. I have been with State Farm since I started driving and I am 44 years old. Great group of people!"
We responded:
"Thank you for the kind review Amanda. We appreciate you allowing us to service your auto insurance needs!"
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Fenkil Sahle

October 6, 2025

5  out of  5
rating by Fenkil Sahle
"Great job from Tyler and Matt."
We responded:
"Thank you Fenkil for reviewing our State Farm office! We’re happy to know you had a good experience. We strive to deliver 5 star service. We look forward to assisting you with your insurance for years to come. "
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Brenda Weatherwax

September 22, 2025

5  out of  5
rating by Brenda Weatherwax
"I have been a long time customer of State Farm and Matt Breakey's office because of the agents service. They are very welcoming, courteous, supportive and helpful every time I have needed them. They make doing business with them easy and make you feel a part of their family. Special shout out to Carrie for another excellent experience today! Thank you."
We responded:
"Thank you Brenda. It has been such a pleasure working with you for all of your insurance over the years."
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Nicola Rutledge

September 19, 2025

5  out of  5
rating by Nicola Rutledge
"I was very impressed with Tyler! He explained everything to me in a very detailed manner. I asked a ton of questions and he answered every one of them. I was paying more for my previous policies and now that I’m with State Farm I’m paying less for more coverage. I plan on reaching out to him for life insurance in the future."
We responded:
"We’re thankful for your feedback! We are so happy that Tyler was able to help you with your insurance needs. If there is anything else we can do to help, please let us know!"
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S Bod

August 28, 2025

5  out of  5
rating by S Bod
"Fair rates and Matt and his team are always available to help with any issues in a timely manner."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Graylon Morrison

August 20, 2025

5  out of  5
rating by Graylon Morrison
"The agent was professional and handled my needs with personal care for my auto insurance"
We responded:
"Thank you Graylon. We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Kelly McLennan

July 5, 2025

5  out of  5
rating by Kelly McLennan
"Thank you Carrie for the quick call back, great info & helping me talk through my car, battery situation! Grateful to Matt & his team! 🙂"
We responded:
"We’re honored by your positive feedback Kelly! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Sam Harsh

April 30, 2025

5  out of  5
rating by Sam Harsh
"Matt and staff are always helpful and go out of their way to help with researching discounts and policy info."
We responded:
"Thank you Sam. It has been a pleasure serving you for your insurance needs for so many years and look forward to many more to come. "
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Jeffrey Madison

April 10, 2025

5  out of  5
rating by Jeffrey Madison
"This was my first time getting rental insurance. I was not sure about alot of things or what I needed. Mrs Carrie was very respectful and hopeful and made me feel really comfortable. She walked me through the whole format. She helped me choose the right plan in what was suitable for me. I'm very grateful for her. And I enjoyed this experience. If you're looking for any type of insurance I recommend you go through State Farm. Make sure that you ask for Mrs Carrie.."
We responded:
"Thank you Jeff for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Carrie. Your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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I Still Function

April 9, 2025

5  out of  5
rating by I Still Function
"Julia has been nothing but amazing for us since we moved to the area from Washington state a few weeks ago. Prompt, efficient, polite, and helpful. Her help has been invaluable."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Julia. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Nivea

March 13, 2025

2  out of  5
rating by Nivea
"Was very rude and unprofessional. Had issues with them updating my information, took 2 months and 2-3 more times of me calling them to get it right. Never took my payments on time."
We responded:
"Nivea, We are so sorry to hear that your experience with our State Farm office wasn’t as positive as we strive for. Your feedback is important to us, and we’d like the chance to make it right. Please contact our State Farm office so we can address your concerns directly."
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Travis Haessly

January 27, 2025

5  out of  5
rating by Travis Haessly
"As a roofing contractor I work with an array of homeowners, commercial property owners, insurance adjusters, and insurance agents. Working with Insurance can sometimes feel like an adversarial experience on the surface level with very little consideration that each person involved is often trying to do the best they can do in that exact situation. Matt Breakey and his Agency should be held in a very high regard. They were present throughout the entire process ensuring that the insured we were mutually serving received what they were due. I'd happy recommend Matt's agency in the future."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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John Wagner

December 27, 2024

5  out of  5
rating by John Wagner
"Entire staff there absolutely amazing! Always so helpful, friendly, professional. Very patient with answering all my questions.. highly recommend!!"
We responded:
"Thank you so much for the kind words Jack. Our entire team has thoroughly enjoyed working with you for your auto, home and life insurance for many years and look forward to the future. "
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Joe Kolar

December 10, 2024

5  out of  5
rating by Joe Kolar
"Matt's team went far beyond the required claim response. They we very helpful in processing my claim."
We responded:
"Thank you Joe for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Steve Friebe

December 4, 2024

5  out of  5
rating by Steve Friebe
"We've been with Matt as our insurance agent for a long time and he and his office have been nothing but a pleasure to work with. Quick to respond and always willing to help with any questions we've had. I would definitely recommend him as your agent."
We responded:
"We’re honored by your positive feedback Steve! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Jodi Pletcher

November 17, 2024

5  out of  5
rating by Jodi Pletcher
"I had the pleasure of working with Carrie throughout switching insurance companies. Carrie was friendly and attentive and the quotes I received were a no brainer. State Farm was able to provide us with far more coverage at a lesser price on our 3 vehicles. I was disgusted with myself when I received our home owners insurance quote at 2k less annually than what I had been paying AND it entailed FAR more coverage. Close family members of mine have been with Breakey Insurance for many years and highly recommended I start there. I had contacted agents with Liberty and State Auto, but in the end, this agency was the best choice."
We responded:
"Thank you so much for your 5-star review Jodi! My State Farm team and I are happy to be your good neighbor!"
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Jill James

November 4, 2024

5  out of  5
rating by Jill James
"I’ve been with them for a year now. It was an easy transition for me to transfer my insurance to them (moved from another state) Great customer service and always pleasant to deal with."
We responded:
"Thank you Jill for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Annette Jasper

October 21, 2024

5  out of  5
rating by Annette Jasper
"Matt and his crew are always quick to respond and get things done!"
We responded:
"Thank you for taking the time to share your thoughts Annette! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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kevin mcgloin

September 30, 2024

5  out of  5
rating by kevin mcgloin
"Julia was awesome, great customer service!!!!"
We responded:
"Thank you Kevin. We are so happy to hear Julia was able to help you. We look forward to serving you for all of your insurance needs for years to come. "
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Sasha Ebner

August 15, 2024

5  out of  5
rating by Sasha Ebner
"We’ve been with State Farm for over 20 years — started with Phil Breakey, and now we are in great hands with Matt and staff. They have helped us tremendously over the years, and we highly recommend them. Anywhere from home, life, auto and personal property insurance, whatever you need, they can provide."
We responded:
"Thank you for the kind words Sasha. We are honored to be a part of a 3 generation family of State Farm Agents and hope to provide the same level of service you came to expect from my Dad. "
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D Bartok

August 8, 2024

5  out of  5
rating by D Bartok
"Carrie was very professional and helpful throughout my process in trying to find a new car insurance. I’ve never had such great communication throughout a process like this thank you so much!"
We responded:
"Thank you for the 5 star review. We are so happy Carrie was able to assist you with setting up your auto insurance. "